Legal Disclaimers, Privacy Policy & Terms

Important legal information about our services, your privacy, and the terms governing your use of this website.

Legal Disclaimers

Not a Law Firm — Not Legal Advice

SSDI Providers is not a law firm and does not provide legal advice, legal representation, or attorney services. The information provided on this website and through our services is for general informational and advocacy purposes only. Nothing on this website should be construed as legal advice or as creating an attorney-client relationship.

Our team provides advocacy, social work, case management, and authorized representative services for IHSS (In-Home Supportive Services) recipients in the State of California. When legal representation is needed — including but not limited to court proceedings, administrative law matters, or complex legal disputes — we refer clients to qualified, licensed attorneys.

If you need legal advice, please consult a licensed California attorney.

Authorized Representative Services

We may serve as your authorized representative at State fair hearings and in dealings with county IHSS offices, as permitted under California Welfare and Institutions Code. An authorized representative is not an attorney and does not provide legal representation. Authorized representatives assist with advocacy, evidence gathering, and hearing preparation in an administrative (non-court) capacity.

No Guarantee of Outcome

While we strive to achieve the best possible results for our clients, we make no guarantees or warranties regarding the outcome of any appeal, fair hearing, protective supervision request, or other IHSS-related matter. Every case is unique, and outcomes depend on individual circumstances, evidence, county policies, and administrative law judge decisions.

Past results, testimonials, or case examples described on this website do not guarantee or predict future outcomes.

Informational Purposes Only

All content on this website — including information about IHSS programs, fair hearings, protective supervision, California regulations, deadlines, forms, and procedures — is provided for general informational purposes only. While we make reasonable efforts to keep this information accurate and up to date, we do not warrant or guarantee its accuracy, completeness, or timeliness.

California IHSS policies, regulations, and procedures may change at any time. For the most current information, consult the California Department of Social Services (CDSS), your local county IHSS office, or a licensed attorney.

Third-Party Links

This website may contain links to external websites, government agencies, or third-party resources. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, policies, or practices of any third-party websites.

California-Specific Services

Our services are specific to the State of California and the California IHSS program. Information and guidance provided may not be applicable to other states or programs.

Privacy Policy

Last updated: March 2026

Information We Collect

When you use our website or submit a form, we may collect the following information:

  • Personal Information: Name, phone number, email address, preferred language, and county of residence.
  • Case Information: IHSS case number, details about your IHSS issue, Notice of Action dates, and uploaded documents (such as NOA letters or SOC forms).
  • Usage Information: Browser type, device type, IP address, pages visited, and referring website (collected automatically through standard web technologies).

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and service requests
  • Evaluate your IHSS case and determine how we can help
  • Communicate with you about your case and our services
  • Improve our website and services
  • Comply with applicable laws and regulations

How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. Form submissions are transmitted using industry-standard encryption (HTTPS/TLS).

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

  • With your consent: When you authorize us to share information with an attorney, county office, or other party in connection with your case.
  • Service providers: We use Web3Forms to process form submissions. Your form data is transmitted through their service in accordance with their privacy policy.
  • Legal requirements: When required by law, court order, or governmental regulation.
  • Attorney referrals: If we refer you to an attorney, we may share relevant case information with your explicit consent.

Cookies

This website may use cookies or similar technologies to remember your language preference and improve your browsing experience. You may disable cookies in your browser settings, though some website features may not function properly.

California Privacy Rights (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what personal information is being collected about them
  • Know whether their personal information is sold or disclosed, and to whom
  • Request deletion of their personal information
  • Opt out of the sale of their personal information
  • Not be discriminated against for exercising their privacy rights

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Terms of Service

Last updated: March 2026

Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this website.

Description of Services

SSDI Providers offers IHSS advocacy, case management, authorized representative services, and benefits navigation for California residents. We are not a law firm and our services do not constitute legal advice or legal representation.

Use of This Website

You agree to use this website only for lawful purposes and in accordance with these terms. You agree not to:

  • Use the website in any way that violates any applicable federal, state, or local law
  • Submit false, misleading, or fraudulent information through any form on this website
  • Attempt to gain unauthorized access to any part of the website or its systems
  • Use the website to transmit any harmful, offensive, or disruptive content

Form Submissions

By submitting a form on this website, you represent that the information you provide is truthful and accurate to the best of your knowledge. Submitting a form does not create a client relationship or guarantee that we will be able to assist you.

Intellectual Property

All content on this website — including text, design, graphics, logos, and code — is the property of SSDI Providers or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without prior written permission.

Limitation of Liability

To the fullest extent permitted by California law, SSDI Providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses.

Our total liability for any claim arising from or related to these terms or our services shall not exceed the amount you paid to us, if any, during the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify and hold harmless SSDI Providers, its owners, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of this website or violation of these terms.

Dispute Resolution

Any disputes arising from these terms or your use of this website shall be governed by the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Los Angeles County, California.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Changes to Terms

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting to this page. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

Accessibility Statement

Our Commitment

SSDI Providers is committed to ensuring digital accessibility for people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continually work to improve the accessibility and usability of our website for all users.

Accessibility Features

  • Semantic HTML structure with appropriate headings and landmarks
  • ARIA labels and roles for interactive elements
  • Skip-to-content navigation link
  • Keyboard-navigable menus and forms
  • Sufficient color contrast ratios
  • Multilingual support (English, Spanish, Farsi, Tagalog)
  • Right-to-left (RTL) layout support for Farsi
  • Responsive design for all screen sizes

Feedback

If you encounter any accessibility barriers or have suggestions for improvement, please contact us. We take accessibility feedback seriously and will work to address any issues promptly.

Questions About These Policies?

If you have questions about our legal disclaimers, privacy policy, or terms of service, please contact us:

Email: info@ssdiproviders.com

Phone: (818) 264-5355

These policies were last updated in March 2026. We recommend that you consult with a licensed California attorney for legal advice specific to your situation.